Still adjusting to her new role as an expert on all things paranormal — as well as her unexpected notoriety and new clientele — she schedules what she believes is simply another radio interview. She couldn't be more mistaken. Not only does the radio host behave very strangely, but an ominous, on-air call turns Kismet's world upside-down- again.

Shortly thereafter, Maxie Westhaven, a tabloid newspaper reporter in search of a juicy story, befriends Kismet, leading her into a bizarre world of role players, lost souls, and death. Enter Victoria Essex, Devereux's building manager and resident witch, who discloses a startling secret of her own.

Meanwhile, Luna, Devereux's hostile, femme fatale personal assistant recognizes a perfect opportunity to throw a wrench into her boss's blossoming relationship with the human psychologist and, to complicate matters further, Kismet's old boyfriend, self-absorbed psychologist Tom Radcliffe, shows up with his own outlandish request.